FREE Shipping to UK Mainland for All Orders over £100
Shipping Charges
The cost of delivery is determined by the size and weight of your order. Once you’ve added all the required items to your basket and entered your shipping details on the checkout page, these charges will be automatically calculated.
Processing & Dispatch Times
Our company strives to dispatch orders within 5 to 7 working days after receiving your order and confirming payment. This timeline is subject to stock availability and whether your order requires manufacturing. Whenever possible, we endeavour to dispatch even sooner than this lead time.
Orders placed over the weekend are processed on Monday. Keep in mind that our premises are closed during Christmas and all UK Public Bank Holidays. During such times, your order will be processed upon our return.
UK Shipping Times
Expect to receive your order within 1 to 2 working days from the dispatch date, stock dependant.
Faster shipping options are available for purchase, such as pre-10am or pre-12pm guaranteed next-day delivery. Feel free to Contact Us for expedited shipping options or an accelerated lead time. We’ll provide you with a customized quote accordingly.
Deliveries are typically sent via Royal Mail 1st Class or an alternative courier, depending on your order’s size.
International Shipping Times
Please Note: We do not ship Liquids & Aerosol cans internationally from the UK.
Shipping charges vary based on the size and weight of your order to be dispatched. You can review the charges on the checkout page after entering your delivery information.
While most of our products/listings offer International Postage, if you’re unable to find this option, kindly get in touch for a tailored quote.
Generally, international orders are received within 5 to 7 working days from the dispatch date. Orders to countries further from the UK might take up to 10 working days post-dispatch.
International Delivery Times are influenced by the distance from the UK and the efficiency of your country’s internal mail network linked with Royal Mail.
Custom Charges / Delays
Please be aware that we are not responsible for any import tax custom charges. Our custom declaration forms are diligently completed and attached to your order prior to dispatch, to mitigate potential delays in your country’s Customs departments.
Since Britain’s exit from the EU, there has been an observed increase in custom delays, potentially leading to longer delivery times due to holdups in these departments, beyond our control.
Your contact details will be included on the package for the customs department to contact you regarding any fees necessary to release the goods.
Combined Postage
To economize on shipping expenses, shipping costs can be consolidated based on parcel size. This consolidation takes place automatically when you have all items in your basket in a single transaction. We may contact you if the website has incorrectly calculated your order, and ask for the order to be revised accordingly which may result in an additional shipping charge to be added to your order.
Delivery Terms and Conditions
Please ensure the postage address provided is accurate. We cannot be held liable for incorrect addresses supplied after your item has been dispatched.
If the address is incorrect due to an error, please email us as soon as possible to provide the updated address.
Special Delivery Instructions
Feel free to leave us a note on the checkout page if you have any special delivery instructions. We will relay these instructions to the designated courier during the dispatch of your order.
For deliveries to multiple addresses, please place separate orders for each address, as we are unable to post to multiple addresses within a single order.
