Terms & Conditions

Terms & Conditions of Sale
Textile Enterprises Limited Trading As Tie Tight Laces

Textile Enterprises Ltd is a Limited Company Registered in Northern Ireland, Registration Number NI 29772 and is registered for VAT, Registration Number GB 661 3604 51

The address and registered office is Unit 7 Mahal Business Centre, Nottingham Road, Leicester LE5 4GH United Kingdom.

These Terms and Conditions of Sale will apply between you and Textile Enterprises Ltd when you buy goods from tietightlaces.com

The Terms and Conditions of Sale do not affect your statutory rights.

Tie Tight Laces’ Terms and Conditions of Sale may be subject to change without notice, so it is up to you to check them before ordering goods. If you do not agree to be bound by our Terms and Conditions of Sale you should not buy goods from our website. If you have any queries relating to the Tie Tight Laces Terms and Conditions of Sale please contact us by email on contact@tietightlaces.com before ordering your goods.

Your contract for purchases made through the websites www.tietightlaces.com is with Textile Enterprises Limited (Trading As Tie Tight Laces).

You undertake that:

  • All details you provide to www.tietightlaces.com are true, accurate, current and complete in all respects.
  • The credit or debit card you use is your own and that there are sufficient funds in your account to cover payment of the goods ordered.
  • We may communicate with you using your e-mail address.
  • You are responsible for any purchases made using your username and password and that you make every effort to keep those details safe and not disclose them to anyone.
  • Tie Tight Laces may terminate your access to our websites immediately and without notice if it sees fit.
  • If you break these Terms and Conditions of Sale, you will be responsible for any liabilities that may be incurred including, but not limited to, costs and expenses to us and our suppliers including reasonable legal fees (if applicable). You will remain liable if someone else uses your personal information unless you can prove that such use was fraudulent.

Privacy

By using the websites tietightlaces.com you consent to our processing your personal information. However, we never pass your details to third parties (except courier companies who are provided with your delivery address, your email and your contact number) and we comply fully with all aspects of the UK Data Protection Act (1998). You can have your details removed from our database at any time by emailing us at contact@tietightlaces.com

Ordering

All orders are subject to acceptance and product availability. Availability information for goods is listed in the product description. A contract for the sale of goods will exist between you and Tie Tight Laces when we accept your order and confirm by email that the goods have been dispatched. You must check that the details on this confirmation email are correct and contact us as soon as possible if any details are incorrect.

All prices listed on the Tie Tight Laces website are correct at the time when they are entered, and every effort is made to keep them up to date. We reserve the right to change prices of goods at any time. All prices include VAT at the prevailing rate.

Returns & Cancellations

If your order is cancelled a fee of 10% of the total order will be incurred. For returns you are responsible for postage costs to return the item to us.

Production & Delivery

Our standard turn around on all orders is within 5-7 working days from receipt of order and cleared payment. We will aim to complete and dispatch your orders before this lead time if possible.

We charge for all shipping. Delivery rates will be displayed once you enter your shipping address at the checkout.

Once dispatched, our normal delivery time is 1-2 working days. We aim to deliver goods within the times stated, but all delivery times are approximate and may be subject to factors outside our control. Goods will be sent to the address given by you in your order. If you are ordering more than one item, your goods may be sent to you in instalments if certain items are out of stock.

When we send items by courier your name, address, email and contact number are shared with our chosen provider to ensure your delivery makes it to the specified destination. Our chosen courier may contact you directly to provide estimated delivery times.

Payment

All orders must be paid for in full prior to despatch of goods.

We can accept card payment through the Sage Pay Gateway, or via Bankers Automated Clearing Services (BACS). These options are available for you to choose on the checkout page. Instructions for each payment option will be displayed accordingly.

Cancelling an Order/Returns Procedure:

  1. You may cancel an order at any time within 7 days of receiving the goods by emailing us at contact@tietightlaces.com by telephoning us or by returning the goods to us within a 14 day period. Once the goods are received by us in their original condition, you will receive a full refund for the goods less the cost of the postage.

Copyright

Tie Tight Laces reserves Copyright on all its website content including images, media and text. You may only download the content for your private, non-commercial use and it cannot be imitated or reproduced without our permission. If you are found using our images for any commercial use you will be contacted by our legal team for fees associated with using our images. If you are interested in using our images contact us directly. 

Provisions of the Terms and Conditions of Sale

Each provision of the Terms and Conditions of Sale shall apply separately and survive even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.

Your Statutory Rights

Your statutory rights are not affected by these Terms and Conditions of Sale.

Law

The Terms and Conditions of Sale shall be governed by and construed in accordance with the laws of England.